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About Marco Experiences
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Help center
Experiences
Experiences
Booking an Experience
Top Experiences
Virtual Experiences
In-Person Experiences
Retreat Experiences
Manage Booking
Marco Dashboard
Planning / Preparing
Changes / Cancellations
Shipping
Payment
Host
About Marco Experiences
Experiences
Common questions about how to book an experience, what to book, and specific questions about our of experiences.
Booking an Experience
Create a poll for your team
What types of experiences does the Marco Experiences platform have?
What does it mean to request a booking through the Marco website?
How do I book an experience?
What experiences are good for large groups?
Are there group size limitations for experiences?
My team is distributed, can we book a Marco Experience?
What if I can't find the type of experience I'm looking for?
Can I customize an experience?
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Top Experiences
How do I assign characters and groups for Murder Mystery?
Virtual Experiences
Will my group be in one Zoom room for Escape the Game?
Will my experience be pre-recorded?
Do I need to split my group into teams for Trivia?
Does my group need a password to join the Zoom for the event?
Can my virtual experience be recorded?
Where can my group find the Zoom link to join the virtual experience?
How does my team RSVP for a virtual experience that doesn't require shipping?
What video conferencing platform does Marco Experiences use for virtual experiences? Can I provide my own video conferencing link on my company's preferred platform?
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In-Person Experiences
Does Marco Experiences require a Certificate of Insurance for an experience at my location?
Is transportation included or arranged for my team to and from the venue?
Where can my team find the address for the venue?
Will my team need to bring anything to the venue for the event?
Will I be able to see the venue space before the event?
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Retreat Experiences
Who will be our point person on-site at the retreat?
Can we bring in alcohol to the retreat?
What are nearby experiences that would be recommended for my team during the retreat?
How far from the airport (international)?
What should I pack for the retreat?
Will there be a private meeting space for my team during the retreat?
Does Marco Experiences help with flights / transportation?
Will each guest have their own room during the retreat? What about their own bathrooms?
Can we schedule a call to discuss the details of the retreat?
Can our team schedule a site visit to get a better understanding of the property?
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