My group has an issue with our experience, am I entitled to a refund?

Our team works hard to deliver a seamless, enjoyable experience but we know mistakes can happen. If there has been an issue with your experience and would like a refund, please reach out to our team at as quickly as possible and we will examine the situation and help find the right solution!

In the event that Marco Experiences issues a refund, we will do so back to original method of payment and funds should arrive with a few business days once initiated.