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Virtual Experiences
Common questions asked about our virtual experiences without kits or with kits that are shipped directly to guests.
Managing Experiences
General Information
- How do I book an experience?
- Does my group need a password to join the Zoom for the event?
- How does my team RSVP for a virtual experience that doesn't require shipping?
- What video conferencing platform does Marco Experiences use for virtual experiences? Can I provide my own video conferencing link on my company's preferred platform?
- Will my experience be pre-recorded?
- How do I join a virtual event on Zoom?
- Can my virtual experience be recorded?
Shipping Information
- What happens if I have a guest that is experiencing shipping delays or has received a damaged kit?
- What is the deadline to RSVP for an experience?
- Can kits be shipped to any location?
- Can kits be shipped internationally for virtual experiences?
- Does everyone on my team receive a kit?
- What happens if a guest missed the RSVP deadline but still wants to participate?
- Can kits be shipped to a P.O. Box?